Frequently Asked Questions

By making a purchase of any products/services in this Shop, you are deemed to have read, understood, accepted and be bound by the terms and conditions of the Atashouse Pte Ltd. Can I Reschedule My Booked Workshop Slot We allow rescheduling of workshop slot for individuals if notified 24 hours before your workshop slot, subjected to availability of timings. Can I Get A Refund? No, we do not do refunds. Thus, we encourage you to consider carefully before before making a booking and/or purchase a product. What Is Your Payment Mode? All payment via Paylah/PayNow or Bank Transfer. More payment details will be given upon order. Opting for Delivery? If you decide to opt for delivery, you agree to have your contact details given to the chosen delivery service provider. This ensures that your parcel reaches you safely and efficiently. What Are The Different Modes Of Delivery? For all orders, we have a $5 flat rate for tracked delivery. This ensures that your order reaches you safely and quickly. Your mobile number might be given to 3rd party services for delivery purposes. For urgent orders, we could do same-day express delivery for $20, subject to availability of delivery slot. Please reach out to us here to make the necessary delivery arrangements. How Do I Know My Booking/Orders Have Been Processed? We will reach out to you within 1-3 days regarding your order. Payment have to be successfully made before orders will be processed. Cannot Make It For Any Of The Workshop Timings? No worries, you can reach out to us at or +65 9770 0808 to request for an alternative day/timing, subjected to availability. Our friendly team will reach back in 1-3 days. Planning A Party/Private Event? You can reach out to us at or +65 9770 0808 with the following details, Date/Time, Budget, Number of Pax and brief details of your event. If you are still unsure of the details, it is alright as we can work out the details together. Our friendly team will reach back in 1-3 days.

Frequently Asked Questions

By making a purchase of any products/services in this Shop, you are deemed to have read, understood, accepted and be bound by the terms and conditions of the Atashouse Pte Ltd. Can I Reschedule My Booked Workshop Slot We allow rescheduling of workshop slot for individuals if notified 24 hours before your workshop slot, subjected to availability of timings.

All payment via Paylah/PayNow or Bank Transfer. More payment details will be given upon order.

For self collection of items made during workshop or purchased items, we will hold on to them for a period of 1 month before it will be disposed. If not, you could arrange for delivery to your address for your convenience.

If you decide to opt for delivery, you agree to have your contact details given to the chosen delivery service provider. This ensures that your parcel reaches you safely and efficiently. 

For normal mailing orders, it is $2.50 while registered tracked mailing is $5. In order to ensure that your order reaches you safely, your mobile number might be given to 3rd party services for delivery purposes. For urgent orders, we could do same-day express delivery for $20, subject to availability of delivery slot. Please reach out to us here to make the necessary delivery arrangements.

We will reach out to you within 1-3 days regarding your order. Payment have to be successfully made before orders will be processed.

No worries, you can reach out to us at  or +65 9770 0808 to request for an alternative day/timing, subjected to availability. Our friendly team will reach back in 1-3 days.

You can reach out to us at  or +65 9770 0808 with the following details, Date/Time, Budget, Number of Pax and brief details of your event. If you are still unsure of the details, it is alright as we can work out the details together. Our friendly team will reach back in 1-3 days.

No, we do not do refunds. Thus, we encourage you to consider carefully before before making a booking and/or purchase a product.

Whatsapp @ +65 8810 8101 |

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